United Breaks Guitars and Dancing Babies?

The last few days I have really been enjoying these 2 videos. The United Breaks guitars is all about a guy responding to the lack of customer service he received from United Airlines. They broke his Taylor guitar. I feel for him, especially because I have a Taylor. He promised to write, record and make 3 videos about his experience. Speak up when you are wronged by a big company. Too many people just take it. ;) Tell me what you think about what he did. Is it a good thing? Should he just take it? Is it bad to do something like this? Careful, the chorus is catchy.



The second video is babies roller skating. Pure Awesomeness!!!